REFUND & RETURN POLICY

Effective Date: January 6, 2025

Thank you for shopping with I Shall Tsâlach! Please review our Refund and Return Policy for digital products carefully. By purchasing from our website (http://ishalltsalach.com), you agree to the terms outlined below.

1. Digital Products

All sales of digital products are final. Due to the nature of digital goods, we do not offer refunds or returns once a product has been successfully purchased and downloaded.

2. Exceptions: Failed Downloads

If you experience issues downloading your purchased product, please contact us within 7 days of your purchase for assistance. We will provide:

• A new download link, or
• A replacement file, if necessary.

3. How to Request Assistance

To resolve download issues, please email us at support@ishalltsalach.com with the following information:

• Your full name
• Order confirmation number
• Description of the issue

We will respond within 1-3 business days to resolve the matter promptly.

4. Unauthorized Purchases

If you believe your purchase was unauthorized or made in error, please contact us immediately. We will investigate and determine the appropriate course of action.

5. No Refunds for Change of Mind

We do not provide refunds for digital products due to a change of mind or accidental purchase. Please ensure you review the product details carefully before completing your purchase.

6. Contact Us If you have any questions about this policy, please contact us at:
Email: support@ishalltsalach.com
Phone: (929)326-5578